UK English Italiano

Frequently Asked Questions   

General FAQ

How do I start playing on LionSlots?

Playing at Lion Slots is Simple. It takes 3 easy to Steps to Download, Install and Register! To get started, use our simple Getting Started Guide on the Download Page.

Is Lion Slots regulated and licensed?

Lion Slots is a licensed by the Central Government of Netherlands Antilles.

Am I allowed to bet with LionSlots?

Players from the following countries are restricted from playing at Lion Slots :
Afghanistan, Azerbaijan, Bahrain, Bhutan, Estonia, Iran, Iraq, Israel, Kazakhstan, Kuwait, Kyrgyzstan, Lebanon, Netherlands Antilles, Pakistan, Qatar, Saudi Arabia, Singapore, Syria, Tajikistan, Turkmenistan, Uzbekistan, United Arab Emirates.

Are there charges for deposit and withdrawal transactions?

Lionslots will not charge you for depositing at Lionslots. Although some payment methods may charge you for a fee transferring money. When withdrawing winnings from Lionslots most withdrawal methods do not incur a fee..

How do I contact Player Services?

To contact Player Services Click Here

How do I open an account with Lion Slots?

To open an account with Lion Slots you first needed to have downloaded and installed the gaming software to your computer. To install and register as a player, please use our simple Getting Started Guide on the Download Page.

How do I make a withdrawal on Lion Slots??

To make a withdrawal on Lion Slots, you may withdraw to the following withdrawal methods. For further information on how to withdraw using specific withdrawal methods, please use the the Banking FAQ below.

I am having difficulties logging in, what do I do?

Please check to ensure that you are using the correct username and password. If the problem persists, it may be related to your internet connection or computer. Please shut down the casino, and reboot your computer. Once your computer has booted up, please wait till your computer has connected to the internet, before starting the Lion Slots casino. Once Lion Slots has started, please try your username and password again.

How secure is LionSlots and my information?

We take security very seriously at LionSlots. LionSlots security, fraud and billing systems are being consistently upgraded to protect and secure casino and player data.
Lionslots uses industry standard 128-bit SSL Encryption to transfer transactions over the internet. This means that you can transfer money to and from LionSlots with total confidence.
Any information collected in order to manage your account, is stored on secured servers which are housed in a secured operating environment where access to server access is strictly monitored and not accessible to the public. Your information will not be sold, or given to third parties.

I forgot my username / password! What do I do?

If you have forgotten your username or password, or they are not working, please contact our player support team. They are available 24 hours a day, 7 days a week.
To contact Player Services Click Here